Retail & Operations Assistant

Clerkenwell • London, UK

Future Present is seeking a dedicated Retail & Operations Assistant to join our team in Clerkenwell, London. The ideal candidate should possess retail or corporate experience, excellent communication skills, attention to detail, and a proactive approach to problem-solving within a dynamic, creative environment.

About Future Present

At Future Present, you will become part of an international team that shares a profound passion for fashion, art, and design, with an unwavering commitment to high-level customer experiences. Our inclusive and social workplace is located in the vibrant creative district of Clerkenwell, offering a flat hierarchy and ample opportunities for professional growth. You'll have the chance to make a significant impact on our international growth journey and be part of a uniquely positioned, growing brand that delivers a distinctive approach to fashion.

Contract Type

This is a full-time position, with the possibility to start as part-time.

Key Responsibilities

1. Store Operations
   • Carry out daily store operations.
   • Manage orders, inventory, and daily logistics.
   • Oversee in-store visual merchandise to ensure standards are met and maintained.
   • Handle selective administrative tasks.
2. Product Management and Releases
   • Assist with product launches and photoshoots.
   • Support PR and press requests.
3. Digital Platform
   • Assist in the implementation of new services, features, and troubleshooting.
4. Client Care
   • Provide client care services to ensure the highest level of customer experience.
   • Review processes for delivery, exchanges, and special requests.
5. Marketing and Promotions
   • Help to plan and execute promotional activities and events.
   • Collaborate with the marketing team on campaigns and initiatives.

Profile

• Interest in fashion, design, and retail operations.
• Minimum 2 years of experience in corporate or retail operations, preferably within a fashion context.
• Strong organisational skills with the ability to multitask effectively.
• Exceptional attention to detail to ensure accuracy in inventory and efficiency in daily operations.
• A proactive and innovative approach to improving store processes, resolving problems, and providing excellent customer experiences.
• University degree (e.g., bachelor's) in a related field of fashion, design or management is recommended.
• Proficiency with digital tools is essential (Mac OS preferred). Agility with Excel and visual tools such as Adobe (or equivalent) is a plus.
• Strong communication skills to liaise effectively and interact with clients in a sophisticated manner.
• Fluency in English is essential.

Join Us

Become part of a young, ambitious, and highly international team at Future Present. If you have a passion for fashion and design and are looking for a dynamic role with opportunities for professional growth, we would love to hear from you.

Please ensure your application is written in English and contains a CV. Applications can be sent to [email protected] with the title "Careers".

APPLY NOW

Why Join our team

Working at Future Present means being part of a thoughtful, design-led environment where retail, operations, and client experience come together with purpose. If you are drawn to refined fashion and enjoy working in a structured yet inspiring setting, this role offers both growth and exposure across the full operations of a modern fashion business.

• Be part of a beautifully designed workspace in Clerkenwell, with easy access to Farringdon station.
• Work closely with the founders and gain first-hand insight into how an international fashion brand operates behind the scenes.
• A role that blends retail, logistics, client care, and operational excellence — ideal for someone looking to build a long-term career in fashion management.
• Opportunities to develop skills across product management, visual standards, product launches, and brand events.
• A supportive, collaborative team culture that values professionalism, curiosity, and a proactive mindset.
• Space to grow, take ownership, and contribute ideas to continually refine our in-store and operational processes.

Join us at an exciting stage of growth and play a key role in shaping thoughtful retail experiences and operational excellence at Future Present.